Terms of service

About these terms

ppswellness.com is operated by PPS BEAUTY AND WELLNESS PTE. LTD ("PPS Wellness"). These terms explain how the store works and what customers can expect. Placing an order means agreeing to them, so please read them before ordering. The store is hosted on Shopify.

1. Who can order

Customers must be at least 18 years old. Customers are responsible for keeping their account details secure and for providing accurate contact and delivery information.

2. Products and information

Products are described as accurately as possible; colours and packaging may look slightly different on screen. PPS Wellness products are cosmetics, medical consumables and health supplements. They are not intended to diagnose, treat, cure or prevent any disease. Information on this site, including articles, is general information and not medical advice; it does not replace advice from a customer's own doctor. Anyone who is pregnant, breastfeeding, taking medication, managing a medical condition or recovering from a procedure should check with their doctor before use. Always read the label. If a reaction occurs, stop using the product and seek advice.

3. Orders

An order is an offer to buy. It is confirmed by email once payment is received, and that is when the contract is made. PPS Wellness may decline an order, for example where a product is unavailable, where there is a pricing error, or where misuse is suspected; in that case the customer is informed and any payment refunded. If an item becomes unavailable after ordering, the customer is informed and that item refunded. Products are sold for personal use and not for resale, and PPS Wellness may limit the quantity of any item per order or per customer. Please check orders carefully before paying; the Cancellation Policy and Refund Policy explain what happens after that.

4. Prices and payment

All prices are in Singapore dollars and include GST (GST Reg. No. 202519004R). Delivery fees are shown at checkout. Prices and promotions may change at any time; the price payable is the one shown at the time of ordering. Payment must be made with a method the customer is authorised to use. Where a price shown is clearly wrong, PPS Wellness may contact the customer before fulfilling the order, or cancel and refund it.

5. Promotions and discount codes

Discount codes are personal to the person they are issued to, cannot be transferred, and are valid once unless stated otherwise. Welcome offers apply to a customer's first order only. Offers cannot be combined except where the checkout allows it. PPS Wellness may check eligibility, decline to apply a code, or cancel an order where a code has been shared, resold or obtained improperly. Promotions may be changed or withdrawn at any time; orders already accepted are not affected.

6. Delivery

Delivery is within Singapore only, as set out in the Shipping Policy. Delivery times are estimates. PPS Wellness is responsible for the order until it is delivered. If anything arrives damaged, incomplete or not as ordered, let us know as soon as possible and it will be put right.

7. Customer rights and PPS Wellness's responsibility

Consumers in Singapore have legal rights in relation to products that are faulty or not as described, and nothing in these terms affects those rights. PPS Wellness does not exclude liability for death or personal injury caused by its negligence, for fraud, or for anything else the law does not allow to be excluded. Beyond that, PPS Wellness is responsible for loss that is a foreseeable result of its breach of these terms, up to the value of the order concerned, and is not responsible for losses that were not foreseeable, for business losses, or for problems caused by events outside its control.

8. Use of the website

The site is for lawful, personal use. Content on the site, including the PPS Wellness and PearlRx names, logos, text and images, belongs to PPS Wellness or its licensors and may not be used commercially without permission. The site may link to other websites (for example payment providers, social media, or studies referenced in articles); PPS Wellness is not responsible for their content or practices. The site, the products and these terms may be updated from time to time; changes do not affect orders already placed.

9. Personal data

Personal data is handled as described in the Privacy Policy.

10. General

If any part of these terms is found to be unenforceable, the rest still applies. Not enforcing a term on one occasion does not prevent it from being enforced later. These terms are governed by the laws of Singapore, and any dispute is subject to the Singapore courts.

11. Contact

PPS BEAUTY AND WELLNESS PTE. LTD · contact@ppswellness.com · WhatsApp +65 8983 1283