Shipping policy

Delivery area

Singapore only. International shipping is not available at this time.

Delivery fee

S$8 per order. Free on orders from S$150.

Fulfilment

Orders are packed by Loft Logistics, PPS Wellness's logistics partner, and delivered by Loft or a courier partner.

Delivery time

Most orders arrive within a couple of business days of dispatch. Timing can vary around public holidays or events outside PPS Wellness's control.

Notifications

An email is sent when the order is on its way. The delivery partner will be in touch around the delivery itself.

If no one is available

The delivery partner may leave the parcel at the door and take a photo as proof of delivery, or arrange another delivery time.

Responsibility

PPS Wellness is responsible for the order until it is delivered. If anything arrives damaged, incomplete or not as ordered, let us know as soon as possible with the order number and a photo, and it will be put right (see the Refund Policy).

Questions

contact@ppswellness.com · WhatsApp +65 8983 1283