Privacy policy

Last updated: 22 October 2026

This policy explains what personal data PPS BEAUTY AND WELLNESS PTE. LTD ("PPS Wellness") collects through ppswellness.com, how it is used, and the choices available under Singapore's Personal Data Protection Act 2012 (PDPA).

Personal data collected

  • Contact and delivery details: name, address, phone number, email.
  • Order and payment details: items purchased and payment confirmation. Card details are processed by payment providers and are not stored by PPS Wellness.
  • Account details, where an account is created.
  • Messages sent by email, WhatsApp or the contact form.
  • Promotional-code details: where a code is requested or used, the phone number or email used to request it and whether it has been used.
  • Technical and usage data: device, browser, IP address and site usage, collected through cookies.

Sources

Directly from the customer; automatically through the site and cookies; from service providers (Shopify, payment processors, the logistics partner); and from a partner clinic where the customer has asked the clinic to pass on their details or has used a promotional code issued through it.

Purposes

  • Processing, delivering and supporting orders, and managing accounts.
  • Responding to enquiries and providing customer service.
  • Sending news and offers by email, where the customer has opted in. Unsubscribing is possible at any time.
  • Running promotions, including confirming eligibility for a promotional code; where a code was issued through a partner clinic, this may include confirming eligibility with that clinic.
  • Keeping the site secure, preventing fraud and enforcing the terms of service.
  • Meeting legal and accounting obligations.
  • Understanding how the site is used and improving it.

Disclosure

Personal data may be shared with:

  • Service providers acting for PPS Wellness: Shopify (hosting and checkout), payment processors, Loft Logistics (storage and delivery), email and analytics providers, and customer-support tools.
  • A partner clinic, limited to what is needed to confirm eligibility for an offer issued through that clinic (such as contact details and whether a code was used).
  • Advertising partners, including Shopify's advertising features (see Cookies below).
  • Anyone the customer asks data to be shared with; PPS Wellness's group companies; a buyer if the business is sold; and authorities where the law requires.

Shopify also uses data from this store together with data from other Shopify stores to improve its products, advertising and personalisation, as described in Shopify's Consumer Privacy Policy. No other store can see this data.

Some providers, including Shopify and Google, store or process data outside Singapore. In those cases PPS Wellness ensures the data receives a standard of protection comparable to the PDPA.

Cookies

Essential cookies run the store (such as the cart and checkout). Analytics cookies, including Google Analytics, show how the site is used. Advertising cookies, where enabled, support relevant ads. Non-essential cookies can be managed through the cookie banner where shown, or through browser settings. Declining non-essential cookies does not affect the ability to shop.

Security and retention

Reasonable security arrangements are in place to protect personal data. Personal data is kept only as long as needed for the purposes above or to meet legal obligations (such as accounting and tax records), after which it is deleted or anonymised.

Your choices

You can unsubscribe from marketing emails at any time using the link in the email. For questions about your personal data, or to request access to or correction of it, contact the Data Protection Officer at contact@ppswellness.com.

Changes

This policy may be updated from time to time. The current version is always on this page, with the date at the top.

Data Protection Officer

PPS BEAUTY AND WELLNESS PTE. LTD
Email: contact@ppswellness.com
Address: 101 Irrawaddy Road, Royal Square Medical Centre, #17-08, Singapore 329565